TREASURE BOWL FINTECH LENDING CORP. (SEC No.CS201916340 / CA No.3101), a corporation organized
and existing in the Philippines that built the Wow Pera as a free app, values the privacy of Wow
Pera users and any person who uses, access, download or register with the Wow Pera service on
the Wow Pera application.
We advise you to study the terms and conditions of the
Disclosure Statement before proceeding with the loan transaction.This Privacy Policy explains
how and why Wow Pera collects, stores, uses, and shares personal data when you visit Wow Pera
app or use our services.This Privacy Policy applies to you when you use Wow Pera app or services
through Wow Pera app or otherwise. Please read this Privacy Policy in its entirety.
1. What personal data we collect from you
The User hereby consents to and authorizes Treasure Bowl, the lender, and its subsidiaries
and affiliates, his/her employer, the banks, and the certain institutions being mentioned in
the following paragraph, to release any information required by Treasure Bowl, the lender,
and its subsidiaries and affiliates and/or its third-party partners, such as, but not
limited to, the following:
Personal information: Identification data (e.g., first name,
surname, date and place of birth, phone number, image capture); data provided by you through
your loan application (e.g., employment information and documents, educational attainment);
government-issued identification data and documents (e.g., SSS ID, UMID, Voter’s ID,
Passport, Driver’s License);
Emergency contact: As a vital part of our loan process, you are
required to provide emergency contact information when you apply for a loan. We will
scrutinize the list of contacts you provide to identify potential fraud risks, helping us
reduce fraudulent loan applications and mitigate credit risks. We will only collect and
retain the information of the contacts you select, including names, phone numbers, and other
relevant details (such as relationships). All the information you provide will be securely
encrypted and transmitted to our servers via HTTPS protocol at https://api.wowperaoffical.com.
We assure you that we will not share it with any third parties without your consent. Your
provided contact information will be promptly deleted after assessing your risk profile.
Storage: To ensure that the users' loan account statements are
downloaded and saved safely
on the user’s phone; for users to upload the proper documents for faster approval and
disbursal of the loan; to enable the user to enjoy a very smooth and seamless experience
when using the app.
Camera: To offer a better and easier way for users to scan or
capture
identity documents etc., and instead of allowing us to auto-fill the required data, it saves
lots of time, thus helping to improve the user’s experience.
Device information: To better
detect fraudulent behavior and manage risks, we collect and monitor specific information
about users' devices (such as IMEI, location based on Internet Protocol (IP)
address, application usage and history, or other device identifiers, device type, etc.).
This data is encrypted and securely transmitted to our server (https://api.wowperaoffical.com)
via HTTPS protocol. We assure you that this information will not be shared with any third
party without your consent.
List of installed applications: We only collect some of the
installed applications and upload the installed applications including the application name,
package name, installation time, updated time, and version code to
(https://api.wowperaoffical.com). We will only use the selected installed applications to
analyze your credit level and detect fraudulent behavior. We will not share it with any
other parties, nor for the purpose of sale. It is only for the establishment of a risk
management model.
Advertising ID: We use the Advertising ID solely for ad
optimization and
user behavior analysis to enhance our service quality. The Advertising ID data will be
encrypted upon collection and securely transmitted via HTTPS to our server
(https://api.wowperaoffical.com). We assure you that the Advertising ID data will not be
associated with any other information or shared with any third party.
Data related to your
communications with Wow Pera (e.g., your communications with Wow Pera via in-app chat,
telephone, or other channels);
Data provided by you in relation to participation in special
offers and promotional activities conducted by Wow Pera (e.g., promo codes, discounts, and
participation in by-invitation-only groups); and
Certain third-party data (e.g., information
provided to or from credit reference agencies or bureaus, external collections agencies,
mobile network providers) (collectively, your “Information”).
2. Purposes of Processing Personal Information
The information that we collect will be used to contact or identify you, including but not
limited to:
To verify your identity and/or other information you’ve provided
to us;
To
assess your eligibility to use our products or services;
To service your loan with Wow Pera;
To troubleshoot any problems you or other customers encounter with Wow Pera’s services;
To
provide customer service or support and to resolve disputes and complaints;
To administer
our systems, maintain service quality, and compile general usage statistics;
To analyze and
improve our services;
To detect, combat, and prevent fraud, attempted fraud, and/or
other
illegal uses of our services;
To comply with applicable laws, regulations, and rules;
To
interface with credit reference or fraud prevention agencies;
To the extent you have not
objected to the use of your information for direct marketing purposes after proper
notification, to send you marketing or advertising notices or other promotional offers;
3. Use of Personal Information
To carry out our obligations to you as a result of any contracts or agreements entered into
between you and us;
To carry out our legal obligations under applicable law;
In connection
with our legitimate interest in (1) providing you with credit and/or other financial or
technological products or services, (2) operating our business, (3) marketing our services
to you and others and (4) administering our systems and keeping our records up to date;
4. Security
Wow Pera has adopted technical, organizational, and physical measures to ensure smooth and
safe loan transactions.
We value your trust in providing us with your Personal Information,
thus we are striving to use commercially acceptable means of protecting it.
No method of
transmission over the internet, or method of electronic storage is 100% secure and reliable
though we make good faith efforts to store the information collected, we cannot guarantee
the absolute security of that information during its transmission or its storage on our
system. Further, while we attempt to ensure the integrity and security of our network and
systems, we cannot guarantee that our security measures will prevent third-party
“hackers” from illegally obtaining access to this information. We do not warrant or
represent that your information will be protected against, loss, misuse, or alteration by
third parties.
5. Retention & Deletion
Data Retention: We store personal data associated with your account for as long as your
account remains active. If you close your account, we will delete your account data within 7
days. We store other personal data for as long as necessary to carry out the purposes for
which we originally collected it and for other legitimate business purposes, including to
meet our legal, regulatory, or other compliance obligations.
To Delete Your Account: Users
are entitled to the right to delete their personal information collected and stored on Wow
Pera's platforms and systems. By following this process, your account and data will be
permanently deleted, and our team will not be able to recover the account. Open Wow Pera
app, then follow Wow Pera > Settings > Delete Account.
6. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this
page periodically for any changes. We will notify you of any change by posting the new
Privacy Policy on this page.
7. Contact Us
Company Name: TREASURE BOWL FINTECH LENDING CORP.
Business Name: Wow Pera
Company Address:
Salcedo Village Brgy. Bel-Air Makati City 1227, Philippines
If you have any questions or
suggestions about our Privacy Policy, do not hesitate to contact us.
Customer Service:
09171084328 / 09065772483 / support@wowperaoffical.com
Working Hours: (9 AM - 6 PM / 7 Days a
week)